Order Placement:
To ensure timely processing, kindly place your orders one day in advance. Your order will be dispatched on the next available business day, aligning with our delivery schedule.
Payment Terms:
Overdue balances are subject to a monthly service charge of 2%. Please ensure timely settlement to avoid any inconvenience.
Changing Address or Phone Number in Your Order
If you need to modify the shipping address or phone number for your order, you can do so through the "My Order" section before the products are dispatched. Navigate to the order detail page, where you'll find an edit icon. Please note that changes to the address cannot be made once the order has been shipped.
Order Status Not Displaying?
If your most recent order is not visible after a successful payment, kindly allow a grace period of 10 minutes and check again. Rest assured, our system may take a moment to update.
Understanding 'Out of Stock' Status
'Out of Stock' indicates that the product is currently unavailable. You can monitor the product page to be notified when the item is back in stock.
Purchasing Multiple Products in One Order
Absolutely, you can purchase multiple products in a single order. Simply add all the desired items to your shopping bag and proceed to the 'Checkout' for payment options.